For such a social profession, where the personal connections we make are fundamental to the development of the business, it is true that you may find it somehow difficult to follow up with all your contacts.
But like everything else, the trick is in the habit. None of us have such a good memory for this, so a little organization and methodology is what will help you get out of the chaos and remember people, appointments or dates.
Use your phone as a “personal assistant”
We have all learned the trick of the card, but not everyone has it and it may not be enough. However, your mobile phone has a lot of features that will help you keep track with that person you’ve just met.
You can add notes to your phone’s contact’s entry, add an e-mail and some useful information. You can also set an alarm to remind you to call back or arrange a meeting.
A paper diary so you don’t forget anything.
In addition to everything you can do on your phone, you could use a diary where to organize contacts, appointments, and where to have the planning for the next day and several days ahead. Note down when you spoke to that person last, for example, and what you did.
There are a thousand ways to keep a diary, but the important thing is that you pay attention to details, because when you have 10 or 20 different conversations a day and no matter how much effort you make to remember everything, sometimes you simply cannot trust your memory. After a busy day and you can get confusing something.
It is just a matter of habit, and over time, it will become much easier.
A hard part of following up is the time when you have to get back in touch with people who were not sure but who you think could sign up.
Of course, this is not something that many people like: you know that many of the answers will be negative or much worse: they tell you that they haven’t been able to look at it because they were busy but they will in three or four days, definitely. A “no” is much better because at least neither is wasting their time…
But, inevitably, this is something you have to do, because there will also be positive answers. It’s part of the process and you learn to identify the “I don’t know, maybe later”, which really means “it’s a no, but I find it hard to say it straight away.”
Put your diary and notes in front of you on the desk, grab a pencil or a pen and start calling. Use whatever news you have about the product or any story you have collected in the last event you took part in. It might help that person to look at it differently, something that might interest them in addition to what they already know. Give them something else besides that typical call of “well, I was wondering if you’ve already decided something.” Don’t just ask, but get excited, enthusiastic, encourage them.
You will see that with time and a little practice, this part becomes much easier and more enjoyable